This Privacy Policy explains how information submitted through this Tesla renewable energy website may be collected, used and protected. The website is designed for project inquiries involving batteries, solar panels, EV chargers, inverters, monitoring and related energy services. When you contact us, you may provide personal information such as name, email address, phone number, company, project location, project type, load details, utility context, equipment interests or written notes. You should avoid submitting sensitive personal information that is not needed for an energy project discussion.
Inquiry information is used to respond to your request, understand project scope, route the conversation to relevant sales or technical contacts, prepare high-level guidance and improve website communication. For example, a storage inquiry may require follow-up questions about critical loads, backup expectations and solar production. A charging inquiry may require charger counts, vehicle schedules and electrical capacity. A commercial site inquiry may require utility bill context, peak demand behavior or target commissioning dates. These details help make the response more useful and reduce unnecessary back-and-forth.
Information may be shared with internal teams, regional representatives, installation partners, support personnel or service providers when needed to respond to the inquiry or operate the website. We do not intend to sell inquiry information. Project records may be retained for as long as necessary to manage communications, document customer requests, comply with legal obligations, improve services and support follow-up conversations. Retention periods can vary depending on the nature of the inquiry, regional requirements and whether a commercial relationship later develops.
The website may use basic cookies, server logs or analytics tools to understand page performance, navigation behavior and inquiry conversion. These tools can help identify which renewable energy topics are most useful to visitors, such as battery warranty planning, solar plus storage retrofits or EV charging load management. You can control many cookie settings through your browser. Some site functions may not work as intended if cookies or scripts are disabled.
You may request that we update, correct or remove inquiry information where applicable law provides that right. You may also ask not to receive non-essential communications. We will take reasonable steps to protect submitted information, but no website or transmission method can be guaranteed completely secure. If you have privacy questions about this website or a prior inquiry, contact [email protected] with enough detail for us to identify the relevant communication.